Terms of Use

This website is provided to share information about Jojo Site Creations, let you request a project through the Start Your Project form, and let you request a Free Website Check. By using it, you agree to provide accurate information in any form you submit and not to misuse the site, for example by attempting to bypass our spam/abuse protections or submitting forms on someone else’s behalf without their knowledge.

The Free Website Check is a free, no-obligation review of your existing website performed by a person on our team, bounded to the three biggest problems we find. It reflects our practical observations and opinions about your site’s customer experience. It is not legal advice, not an accessibility certification, not a regulatory or compliance certification, not a guaranteed SEO analysis, and not a guarantee of any business result. Requesting an audit doesn’t obligate you to become a client.

Submitting the Start Your Project form is an inquiry, not a binding agreement to purchase anything. If we agree to work together, the price, what’s included, revision rounds, and scope for your specific project are confirmed with you in writing before an invoice is sent, and the payment, refund, ownership, and Care Plan terms on this page apply to it. Current plan pricing and what each plan includes are described on our Pricing page, which can change over time.

Requesting an invoice through this website is likewise a request, not a completed purchase. Nothing is sold or charged on this website itself; no payment is due until you receive and pay the invoice we send, and we confirm the fit and scope with you before work starts.

You never pay on this website. Pick what you want, ask for an invoice, and we email you a Square invoice. You pay on that.

You pay on Square's own page. This website never sees your card or bank details.

You can pay your Square invoice with a credit or debit card, a bank transfer (ACH), Afterpay, or an Affirm virtual card.

Nothing is invoiced until the fit and the scope are agreed in writing. The Website Rescue Sprint is $1,200.

You pay once and the site is yours. Looking after it afterwards is not included. That is what a Care Plan is for, and it is your choice.

A Care Plan is a recurring subscription, separate from the build and never a condition of it. The build price is the same whether you take one or not. It is optional. You pay month by month. Stop any time, online, in about a minute.

It renews automatically at the same price until you cancel, and you agree to that when you check the auto-renewal box on the invoice request form. If you choose to prepay twelve months, that is a payment option and not a commitment: it renews every twelve months rather than every month. A yearly plan never renews as a surprise. We email you 30 days before it renews.

Cancel any time. The Care Plan runs month by month. You are never locked in. Stop it yourself on the Cancel My Plan page. No phone call, no fee. It runs to the end of the month you paid for, then stops. The Cancel My Plan page is at jojositecreations.com/cancel. A cancelled prepaid year runs through the end of the twelve months you have already paid for and then stops, on the same terms.

Within 5 working days we send you a copy of everything, plus simple steps for moving it. You will then need somewhere of your own to keep it online.

The website is yours either way. It became yours when you paid for the build, and stopping a Care Plan does not change that.

Once you have paid for your website, it is yours: the design we drew for you and the content we built for you. The parts we license from other people stay theirs, so fonts, stock photos, software, and the reusable pieces we bring to every project are not included. Skipping or stopping a Care Plan does not change any of this.

This section says exactly what happens if a project stops. It applies to website builds and the Website Rescue Sprint. Every amount below is a share of what you have actually paid at the point the project stops, never of a larger figure. Refunds are returned to the same payment method through Square, and we issue them within 10 working days of agreeing the amount.

You cancel after paying, before work starts. Full refund of what you have paid at that point. We deduct only a third-party cost we have already spent on your behalf at your direction, such as a domain registration, a stock license, or a paid font, and we tell you what those are before we spend them.

You cancel after design has begun. If design has started but we have not yet sent you a review link, we refund half of what you have paid so far. Once we have sent you a review link, what you have paid for the build is not refundable, because the work it paid for has been produced and delivered; on a split-payment build the second 50% is not charged unless you ask us to finish and launch the site. In either case you keep everything we produced up to that point: the design files, the source code, and the content, handed over the same way as at launch.

We fail to deliver. If we cancel the project, or we stop responding, or we cannot deliver what we agreed, you get a full refund of anything you paid for work not delivered, and you keep whatever we produced. The Website Rescue Sprint carries its own stated remedy: The 48 hours starts when you send us your logins and files, not when you pay. If we start late, you get all your money back.

Care Plans. Care Plan fees already paid aren’t refunded, because the service for that period has been provided or is being provided. A cancelled plan simply runs out the period you paid for. If we stop providing the Care Plan services ourselves, we refund the unused whole months.

A change of mind about design direction is what revision rounds are for, not a refund. Revision rounds and what counts as a scope change are defined on our Pricing page.

Concept projects. Not client work. The projects on our Work page, and the demo sites they link to, are fictional demonstrations created by Jojo Site Creations to show design, development, and conversion capability. The businesses, people, and resources in them are invented. They are not real clients or endorsements, no result, metric, or outcome shown in one is a real, measured business result, and nothing in a demo takes a booking, a payment, or a message: every form in a demo shows a confirmation on screen and sends nothing.

Once you have paid for your website, it is yours: the design we drew for you and the content we built for you. The parts we license from other people stay theirs, so fonts, stock photos, software, and the reusable pieces we bring to every project are not included. Skipping or stopping a Care Plan does not change any of this. This is a plain summary, not legal advice. If the two ever disagree, our Terms of Use page is the one that counts.

The design, text, and Concept Work on this website belong to Jojo Site Creations (or are used under license) and may not be copied or reused without our permission. Nothing here is intended to affect the ownership terms that apply to a website we build for you. See “Ownership” above.

A website can help the right people discover, understand, and contact your business. It does not guarantee leads, sales, revenue, rankings, customers, or any other business outcome. Those still depend on your product, your service, and how you run your business. Nothing on this website, including the Free Website Check, should be read as a promise of a specific result.

This website uses Cloudflare Turnstile to protect its forms from abuse and Resend to deliver form submissions to us by email. Invoices are created and sent through Square, and payment of a Square invoice happens on Square’s own hosted page under Square’s terms. It may also link to or reference third-party websites. We don’t control and aren’t responsible for the content, policies, or availability of sites we don’t operate.

We may update, change, or remove parts of this website, including pages, pricing, and features, at any time, without prior notice. We don’t guarantee this website will always be available or free of interruptions.

This website is provided “as is,” without warranties of any kind, to the extent permitted by law. We don’t warrant that the website will be uninterrupted, secure, or error-free.

To the extent permitted by law, Jojo Site Creations isn’t liable for indirect, incidental, or consequential damages arising from your use of this website. If we have signed a separate written agreement with you for a specific project, that agreement controls where it says something different.

These terms, and any dispute arising out of them or out of work you buy through this website, are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Jojo Site Creations operates from California. Nothing here takes away a right your local consumer protection law gives you and does not allow you to waive.

If something goes wrong, tell us first. Most problems are a misunderstanding about scope, timing, or what was delivered, and those get sorted out faster in an email than anywhere else. Contact us using the route below, describe the problem and what you want done about it, and we’ll respond within 10 working days and work with you in good faith for at least 30 days to resolve it.

If we can’t resolve it that way, either of us can take the dispute to the state or federal courts located in California, and we both agree those courts can hear it. Either of us may still bring a qualifying claim in small claims court instead, which is often the cheapest and fastest option for a dispute this size.

We may update these terms as the website and what we sell change. When we change this page we update the "last updated" date at the top. If a change is material, meaning it changes what we collect, who we share it with, or what you're agreeing to, we'll say so in a short summary at the top of the page for at least 30 days after it takes effect, and we'll email anyone with an active Care Plan before it takes effect.

A change to these terms doesn’t alter the price, scope, or refund terms of a build you have already paid for. Those stay as they were on the day you paid.

The most reliable way to reach us right now is the Start Your Project form. We don't yet have a published email address, so mention what you're writing about and we'll route your message appropriately.

Prefer a form? The Start Your Project form reaches the same inbox.